Frequently Asked Questions.

1, What is Marine One Pvt Ltd?

Marine One is a maritime service provider to ship owners, managers, charterers operators and manning companies.

2. What services does Marine One provide?

Marine One provides a range of services. Ports Agency services, Maritime Security, Bunkers, Lube Oil, Crew changes, Ship provisions and stores, ship repairs, Ship spares, Tank cleaning, Safety items, Bunker surveys, Port Clearances, launch services Hull inspection and cleaning come of the services provided by Marine One.

3. Where is Marine One based?

Marine One is headquartered in Colombo, with an office in Galle covering all ports in Sri Lanka including Hambantota, Trincomalee and Puttalam.

4. Where is Marine One’s Operations room?

Marine One has its Ops rooms in both Colombo and Galle providing a 24×7 service.

5. Does Marine One has a skilled operations team?

Marine One has over 10 years of experience in operation with a skilled team.

6. Is Marine one available any time of the day and who do we contact for urgent matters?

Marine One is operating round the clock and Marine One can be reached any time of the day on its hotline or WhatsApp number +94 77 744 3465 on email – [email protected]

7. Can ship owners directly place orders online?

Yes, for certain services Bunkers, lube oil, provisions, PDA and Maritime security inquires can be placed through the tabs on the home page of the company website www.marinelanka.lk. Services such as crew changes, ship spares inquiries must be directed to [email protected] or [email protected]

8. Can payments be made online?

No, as of now Marine One has no payment gateway installed for online payments.

9. What is marine one certified for?

Marine One is certified for ISO 9001 by DNV GL and ISO 28000 by LRQA.

10. Does Marine One have membership or accreditations from international bodies?

Marine One is a member of the International Marine Procurement Association, BIMCO.

11. Is Marine One and M1 different?

Marine One is sometimes referred to as M1, it is the same there is no difference.

12. Does Marine One operate internationally?

Yes, Marine One is an international services provider for Maritime security services. Marine One also provides limited services such as onboard repair teams in certain locations and agency services through its vetted partners in other countries.